Praca: Junior Cash Collector with English
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
- Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts
- Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
- Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
- Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
- Assist with basic credit assessment
- Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work
- Advanced communication skills in English (Any additional EU Language is a big plus)
- Advanced Microsoft Office Suite skills (Excel)
- Strong verbal and oral Communication & Customer facing skills
- Positive approach in supporting Customer & company needs
- Goal-orientated individual with Strong time and task management
- Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
- Preferred education – Degree in Economics/Finance or ongoing studies in a related field
- Experience in Cash Collection is a big plus
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
- Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts
- Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
- Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
- Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
- Assist with basic credit assessment
- Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work
- Advanced communication skills in English (Any additional EU Language is a big plus)
- Advanced Microsoft Office Suite skills (Excel)
- Strong verbal and oral Communication & Customer facing skills
- Positive approach in supporting Customer & company needs
- Goal-orientated individual with Strong time and task management
- Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
- Preferred education – Degree in Economics/Finance or ongoing studies in a related field
- Experience in Cash Collection is a big plus
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)