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Praca: Junior Process Officer in KYC Ops Mass Market FATCA/CRS department (with Norwegian)

Junior Process Officer in KYC Ops Mass Market FATCA/CRS department (with Norwegian)
Nr ref.: 2538

Would you like to help us fight tax evasion? We are now looking for a  Junior Process Officer in KYC Ops Mass Market FATCA/CRS department (with Norwegian) to support us in efforts to eliminate tax evasion by increasing security in bank industry.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the KYC Ops Mass Market FATCA/CRS NO team. We add value by screening our customers for possible foreign tax residencies and therefore making tax system more secure and efficient. As Junior Process Officer in KYC Ops Mass Market FATCA/CRS department (with Norwegian) you’ll play a valuable role in this effort.

What you’ll be doing:

  • Providing assessment on tasks generated by the system
  • Sending letters and messages to customers
  • Processing customer documentation
  • Participating in quality driven initiatives to improve data accuracy

 The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • are ready to learn new things with us
  • are interested in the Know Your Customer perspective
  • can work on your own on difficult cases
  • can take responsibility for your work and cooperate to make things easier and better
  • are communicating in English fluently
  • are communicating in Norwegian on at least C1 level

Your experience and background:

  • We will teach you anything you need but it would help if you had any experience with taxing, law or data analysis

If this sounds like you, get in touch!


Next steps

Submit your application no later than 30/10/2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/privacy-policy.2021.pdf

We reserve the right to reply only to selected applications.